Comment on the relationship between quality management (Chapter 5) and Lean. Are they the same thing, or
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Lean and quality management are similar in many ways but they have differences as well Both have a focus on customers continuous improvement and employee empowerment but at their core there is a fundamental difference ...View the full answer
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Douglas Makokha
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Related Book For 
Introduction to Operations and Supply Chain Management
ISBN: 978-0132747325
3rd edition
Authors: Cecil B. Bozarth, Robert B. Handfield
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