Critique the customer contact model. What are its strengths and weaknesses?

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Operations Management in the Supply Chain Decisions and Cases

ISBN: 978-0073525242

6th edition

Authors: Roger Schroeder, M. Johnny Rungtusanatham, Susan Goldstein

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Question Posted: Sep 20, 2015 09:39 AM

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Critique the customer contact model. What are its strengths and weaknesses?

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The customer contact model suggests that the proportion of time the customer is in contact with the ...View the full answer

Operations Management in the Supply Chain Decisions and Cases

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