Draw a fish-bone chart detailing reasons why an airline customer might be dissatisfied.

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Operations management

ISBN: 978-0132163927

10th edition

Authors: Jay Heizer, Barry Render

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Question Posted: Jul 15, 2013 04:48 AM

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Draw a fish-bone chart detailing reasons why an airline customer might be dissatisfied.

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Causeandeffect diagram also known as a fishbone chart or an Ishik...View the full answer

Operations management

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