Email or Free mail?
1. What are the benefits and risks that Provident faces when considering maintaining their own email system or moving to services such as Gmail?
2. How is email different, if at all, from other technology or non-technology services such as telephone systems or regular mail?
3. How should a company decide which functions should be provided internally and which ones should be obtained externally? Is there a difference between the cafeteria or health services, and an information system?
4. How does the industry in which a firm operates or the actions of its competitors affect your recommendation?
5. Are there any other options that Provident should consider?