Explain why each of these statements is not an effective way to convey the negative message. a)

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Explain why each of these statements is not an effective way to convey the negative message.
a) I am sorry I must refuse your request.
b) Therefore, following company policy seems to be the best alternative for you.

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Business Communication

ISBN: 978-1439080153

8th edition

Authors: Buddy Krizan, Patricia Merrier, Joyce P. Logan, Karen Schneiter Williams

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Question Posted: Feb 04, 2016 05:07 AM

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Explain why each of these statements is not an effective way to convey the negative message. a)

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a An apology calls attention to ...View the full answer

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