Fidelity Savings & Loans (FS&L) operates a number of banking facilities throughout the southeastern United States. The officers of FS&L want to analyze the efficiency of the various branch offices using DEA. The following data has been selected to represent appropriate input and output measures of each banking facility.

a. Identify the inputs and outputs for FS&L. Are they all measured on the appropriate scale for use with DEA?
b. Which offices are DEA efficient?
c. What input and output levels should branch 5 aspire to in order to become efficient?

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Satisfaction Labor HrsOp. Cos Branch ROA 5.32 3.39 4.95 6.01 6.40 2.89 6.94 7.18 5.98 4.97 New Loans 770 780 790 730 910 860 880 970 770 930 3.73 3.49 5.98 6.49 7.09 3.46 7.36 6.38 4.74 5.04 6.34 4.43 6.31 7.28 8.69 3.23 93 98 9.07 7.42 6.75 6.35 10 91