Five data entry operators work at the data processing department of the Georgia Bank. Each day for

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Five data entry operators work at the data processing department of the Georgia Bank. Each day for 30 days, the number of defective records in a sample of 250 records typed by these operators has been noted, as follows:

Five data entry operators work at the data processing department

(a) Establish 3σ upper and lower control limits.
(b) Why can the lower control limit not be a negative number?
(c) The industry standards for the upper and lower control limits are 0.10 and 0.01, respectively. What does this imply about Georgia Bank€™s ownstandards?

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Operations management

ISBN: 978-0132163927

10th edition

Authors: Jay Heizer, Barry Render

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