Frequent channels for delivering business messages include written, electronic, and face-to-face means. What criteria would you use

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Frequent channels for delivering business messages include written, electronic, and face-to-face means. What criteria would you use in selecting the appropriate channel for delivering bad news?
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Business Communication

ISBN: 978-1133162353

16th edition

Authors: Carol M. Lehman, Debbie D. DuFrene

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