Hotel managers in franchised hotels often find the desires of their property owners are in conflict with

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Hotel managers in franchised hotels often find the desires of their property owners are in conflict with the desires of their brand managers. What personal skills would general managers in such situations need if they hoped to satisfy both their owners and the brand's managers? How could they obtain such skills?
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Foundations of Lodging Management

ISBN: 978-0132560894

2nd edition

Authors: David K. Hayes, Jack D. Ninemeier, Allisha A. Miller.

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