How does this short story illustrate the essence of TQM?

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Operations management

ISBN: 978-0273731603

6th edition

Authors: Nigel Slack, Stuart Chambers, Robert Johnston

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Question Posted: Jul 02, 2016 03:29 AM

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How does this short story illustrate the essence of TQM?

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This story typifies the difference between the inspectin a...View the full answer

Operations management

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