How has social media affected the growth of the service industry in the past five years?

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Service Management Operations Strategy Information Technology

ISBN: 517

8th Edition

Authors: James Fitzsimmons, Mona Fitzsimmons, Sanjeev Bordoloi

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Question Posted: Aug 22, 2015 07:16 AM

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How has social media affected the growth of the service industry in the past five years?

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We can see the recent explosive growth of social media by looking at the popu...View the full answer

Service Management Operations Strategy Information Technology

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