Identify the hygiene factors and motivators (Herzberg) in the following examples. Predict whether the individuals are likely to be dissatisfied, neutral, or satisfied.
Bonita works for a small company that makes advanced, high-tech widgets. Bonita is one of the company's most highly regarded widget designers, and as such, is included in planning sessions and is often consulted about the direction of the company. In comparison to many of her peers in larger companies, Bonita doesn't make very much money, although she is able to afford a comfortable lifestyle.
David is an administrator in a large insurance office. His job is repetitive and boring and requires quite a bit of attention to detail. The company pays well and provides excellent health benefits. In addition, David's work section consists of seven other people that he likes. They often get together for lunch and sometimes meet for cocktails after work. Much of their conversation involves the supervisor and the latest outrageous request for greater accuracy or more speed.
Mitchell is employed in a challenging job that requires that he be mentally on his toes all day long. He acts as both buyer and seller of a product, and if he makes an error in either function, it shows up on his budget almost immediately. The workload is tremendous and the pace frantic. Mitchell is not paid particularly well for the responsibility of the position, but it is more than he has ever earned before. His peers are also relatively young and inexperienced for their jobs. Top management of the company is constantly changing policy in an attempt to improve profits. Major procedural changes are instituted several times a year, and people at Mitchell's level are blamed if the changes aren't implemented smoothly.