In the past, a fast-growing mobile telecommunications company has always capitalized its customer acquisition costs. For the

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In the past, a fast-growing mobile telecommunications company has always capitalized its customer acquisition costs. For the next few years, management expects growth in its customer base to slow significantly, probably turning negative at some point. Explain what will happen to profits if revenues and cash costs per customer remain unchanged. Should management consider switching to expensing customer acquisition costs?
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Valuation Measuring and managing the values of companies

ISBN: ?978-0470424704

5th edition

Authors: Mckinsey, Tim Koller, Marc Goedhart, David Wessel

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