Is it true that the squeaky wheel gets the most grease, meaning that the customer complaining the

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Is it true that the "squeaky wheel gets the most grease," meaning that the customer complaining the loudest and most aggressively will get noticed and receive the greatest concessions?

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Essentials of Business Communication

ISBN: 978-1111821227

9th edition

Authors: Mary Ellen Guffey, Dana Loewy

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Question Posted: Sep 15, 2017 12:09 PM

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Is it true that the squeaky wheel gets the most grease, meaning that the customer complaining the

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Some are convinced that they will be more likely to get their way as customers and ...View the full answer

Essentials of Business Communication

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