J.D. Power and Associates conducts vehicle quality surveys to provide automobile manufacturers with consumer satisfaction information about
Question:
a. What price did you pay for the vehicle?
b. How did you pay for the vehicle? (Cash, Lease, or Finance)
c. How likely would you be to recommend this vehicle to a friend? (Definitely Not, Probably Not, Probably Will, and Definitely Will)
d. What is the current mileage?
e. What is your overall rating of your new vehicle? A 10-point scale, ranging from 1 for unacceptable to 10 for truly exceptional, was used.
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Related Book For
Essentials Of Statistics For Business And Economics
ISBN: 9781305081598
7th Edition
Authors: David Anderson, Thomas Williams, Dennis Sweeney, Jeffrey Cam
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