List the steps in the deductive outline recommended for good- and neutral-news messages.

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Business Communication

ISBN: 978-1133162353

16th edition

Authors: Carol M. Lehman, Debbie D. DuFrene

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Question Posted: Oct 29, 2015 05:22 AM

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List the steps in the deductive outline recommended for good- and neutral-news messages.

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The steps in the deductive outline are a State the main idea b Provide details o...View the full answer

Business Communication

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