Lithonia Lighting, located just outside of Atlanta, Georgia, is the world's largest manufacturer of light fixtures, with
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However, it was insufficient to power all systems, so the system supporting sales for all of Lithonia Lighting's North American agents, dealers, and distributors had to be turned off.
The transformer was quickly replaced and power was restored. However, the 3-hour shutdown of the sales system cost $1 million in potential sales lost. Unfortunately, it is not uncommon for the cost of a disruption to be hundreds or thousands of times the cost of the failed components.
QUESTION:
What would you recommend to avoid similar losses in the future?
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Related Book For
Systems analysis and design
ISBN: ?978-1118808177
5th edition
Authors: Alan Dennis, Barbara Haley Wixom, Roberta m. Roth
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