Many companies take customer orders via Web sites. Put yourself in the place of the person at
Question:
1. What information would you need to collect from the customer?
2. What information would you give the customer regarding the order?
3. How would the information be used within Ford Motor Company?
4. What major problems would you anticipate need solving prior to implementing the system?
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Related Book For
Operations and Supply Chain Management
ISBN: 978-0077403652
13th edition
Authors: F. Robert Jacobs, Richard Chase
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