On the basis of your experience and the description of Thriftys operations, describe the five essential features

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On the basis of your experience and the description of Thrifty’s operations, describe the five essential features of the queuing systems at the customer counter, the garage, and the car wash.
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Service Management Operations Strategy Information Technology

ISBN: 517

8th Edition

Authors: James Fitzsimmons, Mona Fitzsimmons, Sanjeev Bordoloi

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