Paula Caplin is manager of a major electronics repair facility owned by Fisher Electronics. Recently, top management expressed concern over the growth in the number of repair jobs in process at the facility. The average arrival rare is 120 jobs per day. The average job spends 4 days as the facility.
a. What is the current work-in-process level at the facility?
b. Suppose that top management has put a limit of one- half the current level of work-in-process. What goal must Paula establish and how might she accomplish it?