Procter and Gamble's systematic approach to management development is discussed in Illustration Capsule 10.1. Based upon the information provided in the capsule, explain how the company's approach to recruiting and its promotion from within policy helps build managerial talent. Explain why its formal training opportunities and career planning efforts help the company retain its most valuable employees. How does Procter and Gamble make sure that its managers are good at knowing what needs to be done and are skilled in "making it happen."