Refer to Exercise 21 of Section 8.1. In the long run, what percentage of the customers will be High users?
Refer to Exercise 21,
A cell phone provider classifies its customers as Low users (less than 400 minutes per month) or High users (400 or more minutes per month). Studies have shown that 80% of the people who were Low users one month will be Low users the next month, and that 70% of the people who were High users one month will be High users the next month.