Refer to the Agan Interior Design situation in Problem 3. Agan is evaluating two alternatives: 1. Use

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Refer to the Agan Interior Design situation in Problem 3. Agan is evaluating two alternatives:
1. Use one consultant with an average service time of 8 minutes per customer;
2. Expand to two consultants, each of whom has an average service time of 10 minutes per customer.
If the consultants are paid $16 per hour and the customer waiting time is valued at $25 per hour, should Agan expand to the two-consultant system? Explain.
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OM4 operations management

ISBN: 978-1133372424

4th edition

Authors: David Alan Collier, James R. Evans

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