Revise Figure to make it a list of criteria for assessing an application service provider (ASP). The
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The Package
Functional capabilities of the packaged system
Technical requirements the software must satisfy
Amount and quality of documentation provided
The Vendor
Business characteristics of the vendor firm
Vendor support of the package—initial and ongoing
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Because an ASP is also hosting the package a new category needs to be added with criteria ...View the full answer
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Related Book For 
Managing Information Technology
ISBN: 978-0132146326
7th Edition
Authors: Carol Brown, Daniel DeHayes, Jeffrey Hoffer, Wainright Marti
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