Sally Green has recently been hired as the CEO for a startup Internet-based retail store, ShopCan.ca. Her main job duties include responsibility for the information technology and computer systems of the business. Sally was reviewing the security of customer data and realized that customer service representatives had access to all customer data, including credit card information and billing addresses.
Required
1. What should Sally do?
2. Can you think of any real-world breaches that happened to retail chains where customer data was stolen or released? What were the consequences to the company?