Serious Toys, Inc., has adopted the balanced scorecard to motivate its managers to work toward the companywide
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Serious Toys, Inc., has adopted the balanced scorecard to motivate its managers to work toward the companywide goal of leading its industry in innovation. Identify the four stakeholder perspectives that would link to the following objectives, measures, andtargets:
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Perspective Objective Measure Target Profitable New product RI New-product RI of 90 percent of work on new tasks new products Work force with at least $100,000 Percentage of employees cros-rup cross-trained skills trained on work group rasks within 10 days Agile production Time to marke me to market less (the time bewee ta months for a product idea and its first sales)roductions processes 80% of product and its first sales introductions Successful product New produce Capture 75% of new product market within 6 months introductions market share
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