Star Savings and Loan is planning to install a drive-through window. Transaction times at the drive-through are
Question:
a. Compute the operating characteristics for the drive-through window queuing system.
b. The demand for drive-through services is expected to increase over the next several years. If you were the bank manager, how high would you let the average arrival rate increase before considering adding a second drive-through window?
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Related Book For
Statistics Data Analysis And Decision Modeling
ISBN: 9780132744287
5th Edition
Authors: James R. Evans
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