Stoner Excursions offers several services to customers. Susan Stoner realizes that some customers use more services than others, so the company has conducted a customer profitability analysis that identified the following cost pools and activity drivers:

Required
a. Calculate the activity rate for each cost pool.
b. Two of Stoner's customers have the following activity levels. Calculate the customer net profit and customer profit margin for eachcustomer:

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Customer A Customer B $172,500 $129,375 500 Ticket purchases Ticket cost Online reservations Phone reservations Ticket mailings Courier deliveries $180,000 $135,000 0 600 120 480 500