You work for an organization primarily involved in health care which runs a number of nursing homes

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You work for an organization primarily involved in health care which runs a number of nursing homes for the elderly and has a head office staff consisting of yourself and two owner directors. Each of the nursing homes has a matron in charge who looks after the day-to-day running of the nursing home, but the advertising of the service etc. is carried out by one of the directors whilst the other director looks after the billing of the patients and collection of monies due. The overall profitability of your organization has fallen drastically in the last year and you have been asked to investigate the situation.

Identify what information you would need and what level of detail would be required in order for you to start your investigation.

I. There are a number of stages in the planning and control process.
Identify these and give a brief description of each stage.

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Stecy Achieng Pangi

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