Balanced Scorecard An organization’s IT function has the following goals:

• Improve the quality of IT solutions and services to its internal users.

• Increase the ratio of planned-to-realized benefits from systems solutions.

• Fully match IT strategy with enterprise strategies.

• Integrate information systems architectures to minimize database redundancy and increase systems reusability across the user community.

Required:

Develop a BSC depicting specific measures for each of the four BSC perspectives.