Refer to case 48. Describe which parts of the design phase Miller should undertake to ensure that the purchased software matches with the business processes that it will use.

In case

Miller International Corp. is in the process of purchasing a new accounting software system. Miller is in a very specialized industry, with an international market. The company manufactures specialized parts to sell to companies in the oil exploration and drilling industry. The corporate headquarters are in Chicago, Illinois and a significant number—approximately one‐half—of their operations are U.S.-based. They also maintain production plants and a sales and support staff in most oil‐producing countries. Explain the factors that Miller should consider when determining which software system will best suit its needs.