Which of the following is the most important factor in planning for a system change?

a. Having an auditor as a member of the design team.

b. Using state-of-the-art techniques.

c. Concentrating on software rather than hardware.

d. Involving top management and people who use the system.

e. Selecting a user to lead the design team.

M u l t i p l e - C h o i c e Q u e s t i o n s