=1. From working at the records and benefits administration center, you know that demand follows seasonal patterns

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=1. From working at the records and benefits administration center, you know that demand follows “seasonal” patterns within the week. For example, more employees call at the beginning of the week when they are fresh and productive than at the end of the week when they are planning for the weekend. You therefore realize that you must account for the seasonal patterns and adjust the data that Mark gave you accordingly. What is the seasonally adjusted call volume for the past 13 weeks?

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