Federated Health Care has contracted to be Techs primary health care provider for faculty and staff. There
Question:
Federated Health Care has contracted to be Tech’s primary health care provider for faculty and staff. There are three major hospitals in the area (within 35 miles)—County, Memorial, and General—that have full-service emergency rooms. Federated wants to designate one of the hospitals as its primary care emergency room for its members. The company’s criteria for selection are quality of medical care, as determined by a patient survey; distance to the emergency room by the majority of its members; speed of medical attention at the emergency room; and cost.
Following are the pairwise comparisons of the emergency rooms for each of the four criteria and the pairwise comparisons for the criteria:
Medical Care Hospital County Memorial General County 1 1/6 1/3 Memorial 6 1 3 General 3 1/3 1 Distance Hospital County Memorial General County 1 7 4 Memorial 1/7 1 2 General 1/4 1/2 1 Speed of Attention Hospital County Memorial General County 1 1/2 3 Memorial 2 1 4 General 1/3 1/4 1 Cost Hospital County Memorial General County 1 6 4 Memorial 1/6 1 1/2 General 1/4 2 1 Criterion Medical Care Distance Speed of Attention Cost Medical care 1 8 6 3 Distance 1/8 1 1/2 1/6 Speed of attention 1/6 2 1 1/4 Cost 1/3 6 4 1 Using AHP, determine which hospital emergency room Federated Health Care should designate as its primary care provider. LO.1
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