These problems are not like normal homework problems to be done after just reading the chapter. Instead, they are assignments that should be done in the context of an actual group activity to improve group process. Although a group of four or five students is envisioned, the exercises will work with somewhat larger or smaller groups. They are often used during class sessions so that the instructor can provide immediate feedback.

For your most productive group experience, analyze whether it was a “team,” using the characteristics of teams given in Section 28.3.2.

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28.3.2 Unique Characteristics of Teams Teams can be identified (internally and externally) by several key characteristics. These improve morale, effectiveness, efficiency, and stability. Some of these are as follows: • Concern for Each Other: Team members help each other on their assignments in such a way that both team members become better