Use the following information. At a certain customer call-in center, the customer hold time is normally distributed

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Use the following information. At a certain customer call-in center, the customer hold time is normally distributed with a mean of 5.2 min and a standard deviation of 1.4 min.

According to the empirical rule, what percentage of hold times are between 3.8 min and 6.6 min?

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Basic Technical Mathematics

ISBN: 9780137529896

12th Edition

Authors: Allyn J. Washington, Richard Evans

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Question Posted: Apr 10, 2023 02:18 PM

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Use the following information. At a certain customer call-in center, the customer hold time is normally distributed

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To use the empirical rule we need to find the zscores corresponding to ...View the full answer

Basic Technical Mathematics

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