Here is a list of the responsibilities of Sally Lunn, who is the owner-manager of a small coffee shop:

■ ordering and controlling inventories of food and drink to sell in the shop

■ supervising two full-time and two part-time staff

■ ensuring the security of premises

■ keeping cash records and daily banking

■ general display and maintenance of the shop

■ serving customers

■ dealing with customers’ complaints.

Think of your current job or one you have had in the past and jot down a list of your responsibilities. If you have not had any work experience, think about any voluntary job you may have done, such as helping in a charity or organizing a student event.