Questions and Answers of An Introduction To Communication

Developing Supporting Materials
Effective Introductions and Conclusions
Gaining and Maintaining Attention
Competent Delivery of Speeches
Competent Outlining and Organizing
Researching the Topic
Topic Choice and Analysis
Audience Analysis
Addressing Speech Anxiety
Virtual Groups and Teams
Teambuilding and Teamwork
Developing Competent Group Decision Making and Problem Solving
Why Groups Succeed and Fail
Leadership
The Structure of Small Groups
Managing Conflict Competently
Communication Styles of Conflict Management
Relationship Dialectics
Definition of Conflict
Intercultural Relationships and Communication Competence
Technology and Competent Interpersonal Relationships
Sustaining Relationships:Lovers, Friends, Relatives, and Coworkers
Forming Close Relationships
Main Reasons for Forming Relationships
Competent Communication and Balancing Power
Problems of Power Imbalance
Power Resources
Communication Indicators of Power
Definition of Power
Competent Empathic Listening
Competent Critical Listening
Competent Informational Listening
The Listening Process
The Significance of Listening
Communicating Competently with Nonverbal Codes
Types of Nonverbal Communication
Interconnectedness of Verbal and Nonverbal Communication
Distinctions Between Verbal and Nonverbal Communication
The Power of Nonverbal Communication
Competent Language Use:Problems and Solutions
The Power of Language
The Abstracting Process
Communication Competence and Gender
Gender and Communication
Intercultural Communication Competence
Intercultural Miscommunication
Culture and Communication
Communication Competence and Perceptual Challenges
Perception of Others
Perception of Self
The Perceptual Process
Creating a Communication Climate
Achieving Communication Competence
Defining Communication Competence
Defining Communication
Communication Myths
Benefits of Communication Competence
Use competent persuasive speaking strategies.
Distinguish between peripheral and central processing of persuasive messages.
Identify the principal goals of persuasion.
Understand the relationship between attitudes and behavior.
Use specific visual aids to enhance your speeches.
Use guidelines and strategies to deliver a competent informative speech.
Explain the five different types of informative speeches.
Distinguish between informative and persuasive speaking.
Recognize and demonstrate effective methods of oral style.
Build and present credible arguments.
Develop and present credible supporting materials.
Build and present competent introductions and conclusions.
Recognize and use specific strategies to gain and maintain audience attention.
Use extemporaneous delivery effectively.
Accurately outline and organize speeches.
Research your topic effectively.
Choose and narrow your speech topic appropriately for different audiences.
Identify and distinguish the five types of audiences.
Reduce your speech anxiety.
Develop teamwork in small groups.
Identify constructive ways to build the structure of teams.
Implement the Standard Agenda for competent group decision making and problem solving.
Recognize and combat problems of disruptive group members and social loafers.
Understand how competent leadership occurs in small groups.
Recognize evolving theories of leadership as well as their strengths and weaknesses.
Understand the structure of small groups.
Define groups, and recognize their strengths and pitfalls.
Manage conflict competently through appropriate communication styles of conflict management, anger management, forgiveness, and intercultural understanding
Understand the five principal communication styles available for managing conflict.
Explain the inevitable contradictions in relationships that provoke conflict.
Define conflict in both its constructive and destructive forms.
Address the many challenges posed by intimate intercultural relationships.
Recognize and adjust for the significant influence technology has on interpersonal relationships
Use competent communication strategies to sustain relationships that are important to you.
Recognize communication strategies that work or fail during each stage.
Identify the 10 phases of intimate relationships.
Explain the main reasons that we form relationships.
Develop competent communication strategies to balance power in your transactions with others.
Contrast competitive with cooperative communication of power.
Recognize the communication of power imbalances and their consequences.
Describe the principal verbal and nonverbal indicators and five main sources of power.
Define power, and explain the differences between types of power.
Identify specific ways that you can become a competent listener.

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