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an introduction to communication

Questions and Answers of An Introduction To Communication

Distinguish different kinds of listening, and prevent problems unique to each kind.
Describe and avert several listening problems that you may experience.
Define and explain the listening process.
Recognize the significance of listening to the human communication process.
Improve your communication competence with nonverbal codes.
Recognize and understand the many channels of nonverbal communication.
Compare and contrast nonverbal and verbal communication.
Understand the power of nonverbal communication.
Understand ways to improve your use of language.
Recognize common sources of inappropriate and ineffective language use.
Understand and appreciate the power of language.
Describe the language abstraction process.
Explain the basic elements of language.
Choose effective and appropriate communication strategies to address gender differences in communication.
Recognize the value of several perspectives that explain gender differences, large and small, in communication.
Evaluate to what degree gender differences in communication exist.
Understand ways to address these cultural challenges.
Identify communication challenges and problems resulting from ethnocentrism, misunderstanding, and miscommunication.
Recognize the deep structural value differences among cultures that strongly affect communication.
Use specific strategies to improve your communication effectiveness and appropriateness given perceptual differences with others.
Recognize and combat errors in your perceptions of others.
Determine when self-disclosure is appropriate and when it is not.
Recognize important issues associated with self-esteem.
Understand how self-concept is formed.
Explain the three elements of perception:selecting, organizing, and interpreting.
Recognize and create a cooperative, not a competitive, communication climate in a variety of contexts.
Understand the five global ways to achieve communication competence.
Diagnose communication problems using the communication competence model of effective and appropriate transactions—the theme of this text.
Understand the transactional nature of human communication.
Debunk common myths about communication.

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