13. To be assertive is to be: (a) firm (b) loud (c) indirect (d) aggressive ...

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13. To be assertive is to be:

(a) firm

(b) loud

(c) indirect

(d) aggressive

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The Art And Science Of Business Communication

ISBN: 9789332587281

4th Edition

Authors: P. D. Chaturvedi, Mukesh Chaturvedi

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