Imagine that you applied for a job and received the following voicemail message from the company’s HR manager: Hello. This is Marley Catona from Bank on Me. We received your cover letter and resume, and I’d like to schedule a phone interview with you. Will you please tell me what times you’re available this Friday for a half-hour call? You can reach me at 555-1212. Thank you. Leave a response on another student’s phone. Plan your message in advance but try to sound natural. You’ll want to express your enthusiasm for the interview and give specific times when you’re available. Use the checklist in Figure 21 to give each other feedback.

Figure 21

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Thanks Ms. Catona for the call Includes all relevant information: O First and last name O Reason for calling (responding to Ms. Catona's message) O Times available on Friday Avoids extraneous information and fillers (e.g., overuse of "uh," "um") Uses an appropriate tone: O Professional O Enthusiastic O Natural O Confident, but not overly confident Ends the call clearly and professionally Other: