Power Up Communications You have just started working as the office manager for Power Up Communications, a new company that provides communication training seminars to clients in the Phoenix area. As the company’s office manager, you assist with the preparation of materials for use in the training seminars. Your supervisor asks you to draft a procedures memo to use as an example for seminar participants. To complete this case study, you write a memo outlining the steps involved in completing a common task.

1. Start a new blank document and save it as Procedures Memo.

2. Write and format a memo that informs readers of the procedures required to perform a task with which you are familiar. Examples of tasks include how to apply for a student loan, how to set up an Instant Messaging account on MSN, how to take public transit from your home to your school, how to request funds for a specific project at work, how to open and close a store, and so on.

3. Include an appropriate subject line and an introductory paragraph that provides a purpose statement defining the task and providing a rationale for it. Provide six to eight numbered steps after the introductory paragraph that the reader would follow to accomplish the task. You can also include bulleted items within some of the steps, if appropriate.

4. Complete the memo with a sentence that offers to provide more information if required. Include a phone number or e-mail address.

5. Format the memo attractively with a heading and a custom border, save the memo, print a copy, and then close the document.