The following memo (with names changed) was actually sent.
YOUR TASK Based on what you have learned in this chapter, improve the memo. Expect the staff to be somewhat resistant because they have never before had meeting restrictions.
Date: Current To: All Managers and Employees From: Nancy Nelson, CEO Subject: Scheduling Meetings Please be reminded that travel in the greater Toronto area is time consuming. In the future we are asking that you set up meetings that

1. Are of critical importance 

2. Consider travel time for the participants 

3. Consider phone conferences (or video or e-mail) in lieu of face-to-face meetings 

4. Meetings should be at the location where most of the participants work and at the most opportune travel times 

5. Travelling together is another way to save time and resources.

We all have our traffic horror stories. A recent one is that a certain manager was asked to attend a one-hour meeting in Waterloo. This required one hour travel in advance of the meeting, one hour for the meeting, and two and a half hours of travel through Toronto afterward. This meeting was scheduled for 4 p.m. Total time consumed by the manager for the one-hour meeting was four and a half hours. Thank you for your consideration.