Read the following situations and decide how you would handle them. You know that you will need

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Read the following situations and decide how you would handle them. You know that you will need to inform your boss, but how will you report what happened? Will you apologize? What channel will you use? Discuss as a class.

■ Your boss was looking for a new part-time assistant, just for the summer. You knew a friend of yours was looking for a summer job, so you referred them to your boss.

Your boss hired your friend on your recommendation, but you’ve learned from your friend that the job is not quite what they had in mind. Your friend is tired of getting up early to come to the office and doesn’t feel like being an assistant anymore. They are thinking about simply not showing up for work next week. How do you let your boss know what is going on?

■ You were driving the company car to go pick up some coffee for everyone when you received a text from the office administrative assistant. They added a few more coffee orders to your list, and you texted back: “OK, got it.” However, you weren’t paying attention and got into a minor fender bender. You know that texting while driving could be a large liability for your company. What should you do?
What will you tell your boss?
■ You are supervising two interns for the summer, and one has come to you with a complaint about sexual harassment. She noted that the other intern makes her feel uncomfortable by making sexual jokes and comments toward her. You know that you need to report the incidents. What will you say to your boss and the HR representative?

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Business Communication

ISBN: 9781265045630

13th Edition

Authors: Kitty O. Locker, Jo Mackiewicz, Jeanine Elise Aune, Donna S. Kienzler Professor

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