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business
essentials of marketing communications
Questions and Answers of
Essentials Of Marketing Communications
=+uncomplicated, jargon-free, and simple to grasp. Write at a grade 8 to 10 level to ensure it is understood immediately.
=+6. Use everyday language. Substitute industry lingo for clear language that will be understood by all. Ensure the messages are understandable,
=+5. Repeatedly ask “why” and “how” to get to the core messages.
=+then break it down to a short, concise, clear statement. Sometimes this strategy will produce two or three key messages when you keep each sentence to one subject.
=+4. Write all the aspects of the key message, no matter how long it is, and
=+is important to identify what is not to be said for each issue, which helps to create a clearer, more relevant message addressing the issue at hand.)
=+3. Create a response for each issue that reflects your organization’s mission, value statements, and code of ethics. (Hint: Sometimes it also
=+2. List all facts, statistics, and figures that are positive and make the organization into a champion. (e.g., More than 85 per cent of students are hired within one month of graduation.)
=+1. Identify the various issues that need to be communicated.
=+• Will there be primary and secondary messages?
=+• What are the principal facts and issues that need to be communicated?
=+• How will it benefit from knowing this information?
=+• What doesn’t it want to know? (often helpful in creating messages for crisis planning)
=+• What does it need to know?
=+• What does the audience already know about this issue/event/organization?
=+• explain how communications plans can fail.
=+• describe the components of a communications plan;and
=+• describe the role that research, analysis, communication, and evaluation (RACE) can play in developing a communications plan;
=+• explain the need to develop a communications plan for communications and marketing campaigns;
=+candy product to be designed and launched?
=+ What would each piece of research tell you, and how could you use the information for the next
=+ Include in your discussion the type of research that would be most appropriate at product design, product launch, during the campaign, and post-campaign
=+3. Imagine you are designing a campaign for a new candy product. What research methods could be used at various points in the campaign?
=+Ask the questions of a few people. Assess which type of question gives you more information.
=+to add to his or her answer. For example, instead of asking, “Do you like eating potato chips for a snack?” try asking, “What do you think about potato chips as a snack food?”
=+2. Qualitative research is about asking questions in a way that solicits a conversation. Write a series of questions that ask only for a yes/no response. Then, rewrite the questions in a way that
=+ How do you think research was used to develop each of these ads and the overall messages about the product?
=+1. Pick a product and collect copies of TV, print, and online ads. Look at how the product is portrayed in each of these areas and see if there is consistency in the messaging.
=+5. What are the advantages and disadvantages of using focus groups? Surveys?Explain your answers.
=+4. Explain the differences between qualitative and quantitative research. Is one better than the other? Defend your answer.
=+3. How would social media have to change for it to be an accurate research tool that predicts consumer behaviour?
=+In what way is this type of research limiting?
=+how could this social media tool be used to evaluate what people think of a new product?
=+2. If you only had access to Twitter or some other publicly accessible form of social media,
=+For each of the possible ways, what could a good researcher do to lessen the effect of the bias?
=+List as many ways as possible.
=+1. How might you bias results in an observational study?
=+• understand how research is an important part of the research, analysis, communication, and evaluation(RACE) formula.
=+• explain which types of research are appropriate for which marketing and PR tasks; and
=+• describe the types of research available to marketing and PR professionals;
=+groups to brainstorm which disciplines from the marketing communications mix you would recommend for the campaign. Describe some tactics that you would use for each discipline. Be prepared to
=+a local food bank. The client has a limited budget but wants innovative and unique ideas that can be applied throughout the year. Work in small
=+2. You work for a large marketing communications agency. A client approaches your firm to develop a campaign to increase donations to
=+saw advertisements today. Describe the techniques advertisers are using to reach you in your daily life. Evaluate the effectiveness of these techniques in influencing decisions you make each day.
=+1. The chapter points out that the average individual see thousands of advertisements per day. Discuss with your classmates all the places you
=+you appreciate the targeted messages based on your personal interests?Explain your answer.
=+Do you feel your privacy is being invaded, or do
=+4. What are your thoughts about advertisers using Facebook and Google to reach consumers?
=+necessary today? Defend your answer.
=+3. What is integrated marketing communications? Do you agree that IMC is
=+advertising and marketing campaigns.
=+2. Describe the influences that are changing how consumers respond to
=+Explain the role each plays in the promotional process.
=+1. What are the various elements of the marketing communications mix?
=+• discuss the evolution of integrated marketing communications (IMC) and its impact on campaign planning
=+• identify the key characteristics of today’s consumer and their media consumption habits; and
=+promoting organizations and their products;
=+• explain the role of marketing communications in
=+• identify and describe the components of the marketing communications mix;
=+• define marketing communications;
=+of increased awareness, revenue, and/or customer retention.
=+trendy product (such as a cool new pair of shoes). Your task is to develop a mobile marketing strategy to increase awareness of and revenue for this product. Outline your strategy, including at
=+2. Imagine you have just launched a company that sells a tangible, affordable,
=+resonated with you. What types of marketing were implemented? Was the campaign successful? In what ways? In what ways could it have been improved?
=+1. Research and present a brief case study on a recent marketing campaign that
=+the types of marketing mentioned in this chapter? Suggest a method or tactic you think might improve their operations and why.
=+7. Think of an organization or company you respect that is lacking in any or all of
=+the following types of marketing well: guerrilla, viral, or mobile. Explain your example and why it works.
=+6. Think of an organization or company you respect that you think uses one of
=+experience and whether the campaign worked. For example, did you buy the product or change your behaviour as a result of the mobile marketing campaign?
=+5. Have you had a personal experience with mobile marketing? Discuss your
=+technologies and our increasingly desensitized consumer outlook.
=+4. Predict how the nature of guerrilla marketing may change along with Internet
=+3. List real-life examples of campaigns for each type of marketing listed in this chapter. Explain your rationale for how you have categorized each example.
=+2. What type of marketing interests you the most? Explain your answer.
=+1. If you had to define marketing in one sentence, what would it be?
=+• Have I checked secondary sources?
=+• Do I need it?
=+• How much will it cost?
=+• How much is this information worth?
=+• What action may result from this information?
=+• How will it affect my strategy and tactics?
=+• What will I do with this information?
=+such as direct, social, viral, guerrilla, and mobile marketing.
=+• explain some of the more recent types of marketing,
=+• describe the elements of a market research plan; and
=+• understand the consumer buying process and buyer behaviour;
=+• define marketing;
=+ In which situations would each serve a purpose?
=+ What are the pros and cons of each model?
=+9. Compare Shannon and Weaver’s Mathematical Theory of Communication to Berlo’s SMCR model of communication.
=+does the RACE formula still have relevance?
=+8. Digital communication devices allow information to be distributed and shared rapidly, whether it is accurate or not. With the speed of information sharing,
=+What are the benefits of using this technique?
=+7. Under what circumstances would an organization use a two-step flow of communication approach?
=+are the implications of this theory when you need to communicate a message to a specific public?
=+by choosing the media outlets and the articles that are of interest to us. What
=+6. The Uses and Gratification theory proposes that we act as our own gatekeepers
=+5. Has the ability for anyone to create and distribute information on the Internet had an impact on the credibility of news? Explain your answer.
=+4. What do you need to consider when sending a message to customers that are 60 years of age or older and customers in their late teens?
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