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essentials organizational behavior

Questions and Answers of Essentials Organizational Behavior

1. Relate the motivation techniques described in the case to those covered in this chapter. What have you tried already? What do you think should still be tried?2. How is it different trying to
1. Explain why praise from the immediate supervisor was the most effective motivator using the principle of feedback discussed in this chapter.2. Use the motivator-hygiene theory to explain why
1. Given the descriptions just given, do you consider yourself to be equity sensitive? In other words, do you believe that employees should be rewarded relative to their contributions?2. Explain why
Based on what you have learned about the Galatea effect, how can you use the concept to improve your grades? Develop two or three positive feedback messages that will impact your performance.
Apply expectancy theory to explain whether a talented junior football player should go to the professional football league or stay and finish his college degree. What are the valences, expectancies,
Do you believe that other forms of justice can compensate for distributive justice (what people get)? Provide an example of when this happens.
What limitations (if any) would you put on allowing followers to craft their own work? What are the risks of not putting any limitations on job crafting?
How do growth needs relate to higher order needs as described in the need theories earlier in this chapter? How can a leader identify growth needs in followers?
Why would allowing followers to participate in setting their own goals make a difference? Provide an example.
Explain the relationship between high self-actualization (Maslow) and nAch. Next, explain the relationship between high self-actualization and motivators
What do you think is more important: IQ or perseverance? Explain why.
1. Identify the different power issues going on in the case. What types of power do the different parties have? Explain.2. How are individuals reacting to their power or lack thereof?3. What types of
1. Provide an example of the utilitarian approach in organizations (think of a decision that does the most good for the most people).2. How does the utilitarian approach in your example differ
1. Why do you think that being assigned as formal leader results in person dominating team discussions?2. Have you ever held back communication in a team when the leader behaved autocratically?
In addition to the goals and objectives of an influence attempt, what are other ethical concerns regarding the use of political skills in organizations? Develop an example of a leader taking
Do you think that impression management strategies are ethical? Why or Why not? Can you think of situations where these tactics could be abused?
Do you think the “influence without authority” approach contains risks? If not, why not? If so, what are they?
What is the difference between power and influence? Provide an example of each.
Examine the table and sort the thoughts, affect, and behavior into positive responses and negative ones. Do you think the pros outweigh the cons of having power? Explain.
1. Which boss would you rather work for? Why?2. Think about the path-goal theory that was covered in this chapter and determine which leadership styles are exemplified in the two scenarios.
1. Provide an example of a leader that demonstrates narcissism.2. Discuss the impact of the narcissistic behavior on others in the organization. Does this affect the organization’s performance?3.
1. How important is it to be proactive during your first 6 months in a new job? How often should you meet with your new boss?2. Develop some examples of how you can ask for more challenging work
Explain how calculus-based trust explains how people view their jobs. How can a leader move a person to the two higher levels of trust?
Why do you think the just world hypothesis is so pervasive? Why do you think leaders might believe that people get what they deserve?
Do you feel that the process of “managing your boss” is manipulative or just being a smart and dependable employee? Explain your position.
Develop an example by having two people you know complete the LMX questionnaires in Table 6.1. What do you see when you compare their responses? Do you see differences in the quality and
Is the LMX process fair? Should managers treat all followers alike? Why or why not?
Explain how a leader can intervene if a follower is having difficulty getting help from the purchasing department to get the supplies he needs to do his job using PGT.
1. What are the key issues regarding the decision? What information are you going to want to find out before you decide on this investment?2. Recall from the chapter the four key decision-making
1. What phase of the creative leadership model do you think is the most important and why?2. Why do you think it is important to separate idea generation and conceptualizing from optimizing? Why is
1. Explain how the primacy effect helps you remember people’s names during the focus phase of the FACE technique.2. Practice remembering names by developing memory aids using the NAME technique for
Do you believe that creativity is an in-born trait that only a few people have? If so, why? If not, how would you encourage creativity in your followers?
Why do you think leaders suffer from overconfidence and escalation of commitment? List some personality traits that may contribute to escalation of commitment.
Give an example of a wicked organizational problem (one that is complex, dynamic, and constrained with most of the characteristics listed above).
What are the risks of relying on intuition to make decisions? What can a leader do to address these risks and gain the benefits from intuition?
How can you use knowledge of prospect theory to improve your chances of getting a good deal during a negotiation? What role do you think framing of options as gains or losses plays in negotiations?
In your opinion, do leaders follow the rational decision-making model in practice? Give an example of when the process is followed and an example when it is not followed. Compare and contrast the
What is it about each of these decisions that caused them to be listed as the most important business decisions? Propose a recent business decision that is a candidate for this list.
How can you use the knowledge of employability to improve your chances of getting hired? What dimensions of employability will you focus on?
What are your perceptions of leaders? Provide an example of a situation where leaders are believed to have the power to make major changes in society.
How can elaborative interrogation be used to change perceptions of a follower who does not like to work on a team?
If you make a bad first impression in an interview, what would you try to do to change it? Provide examples of the specific behaviors you would engage in.
How can leaders employ the focusing illusion to improve follower satisfaction with pay and benefits? What aspects of the job can employees focus on besides pay and benefits?
1. How do you think the changes Los Rayos made affected nurses' attitudes? What problems to the business may poor nurse attitudes cause in addition to turnover?2. Which of the job attitudes from the
1. How many people could you let know that you are searching for a job? List their names and how you know them (e.g., your internship mentor or a former boss).2. How would you ask them to help you in
1. This study was conducted for government employees. Do you think that the results would be different for employees in the business sector? Why or why not?2. Do you think the economy affects job
Researchers suggest that meaning is the driver of psychological empowerment. Why do you think this is the case?
Do you see a significant difference between the concepts of job involvement and employee engagement? If so, what is this difference?
Which component of organizational commitment do you feel is most related to turnover (and why)?
What limitations do you see on the effect of being positive on the job search process? What is the right balance between optimism and being realistic?
Why do you think that the most important aspect of job satisfaction is the work itself?
How can the theory of cognitive dissonance be used to change the attitude of the employee depicted in Figure 4.1? In other words, how can a leader reduce the time an employee spends on Facebook
Give an example of three parts of an attitude that you have experienced at either work or school (cognitive, affect, and behavioral intention).
Why do you think job satisfaction has been increasing in recent years? Explain why respectful treatment is more important to employees than pay or benefits. What can a leader do to increase employee
1. What other strategies might you employee with dealing with Margret or your own moody boss? Are there any actions or behaviors you should avoid?2. What can Ted and Seeru do to help themselves not
1. Recall a negative situation that was upsetting to you. How did you respond? Did it make the situation better or worse? Why?2. What could you have done differently in the situation you described
1. Discuss the impact of affect on creativity.2. Recall an experience where you felt that you had produced a creative work. What emotions did you experience during the time you were being creative?3.
Should there be governmental regulations on the applications of neuroscience in OB? Why or why not?
Do you believe that training can improve EI? Why or why not? What are the limits on the degree to which a person with low EI can change?
Do you think a leader should suppress their emotions and moods to be effective? Why or why not?
1. Identify each candidate’s personality characteristics using the Big Five and the Myers–Briggs typology2. Based on personality, is there a candidate that you think would fit the position
1. Do you think that things such as hope and optimism can be increased through training?2. Which of the four PsyCap variables do you think accounted for the results the most (hope, optimism,
1. In your opinion, is leadership born (hereditary) or learned (through training, for example)?2. If leadership is both born and made as some researchers believe, what do you think is the best way to
Evaluate the personality-fit theory by explaining why you think the personalities adjacent to one another in the hexagon are most similar. Which personality type is most like you? Does this provide
Explain why you think high Mach and high self-monitoring behaviors good or bad for organizations? List some other positive and negative consequences of these traits.
How might knowledge of whether you have the Type A personality affect your decision about taking a job in a high-stress environment? If you were to accept such a position, how would you plan to cope
What are the fairness issues involved in using personality tests for selection of new employees?
Given the limited research support for the MBTI, what are the concerns regarding organizations continuing to use it?
1. How could research help EBM organization? What would you hope to gain as the leader?2. What dependent variables should you, as the leader, be looking at? Why?3. Review the sources of EBM discussed
1. How should experts used in a Delphi decision-making process be selected? Would paying experts influence their participation in the process and/or the outcome?2. To harness collective brilliance
1. Why did Google use an evidence-based approach? Describe the type(s) of evidence Google used in their research.2. Are you convinced that managers matter? Why or why not? What additional evidence
List the strengths and weaknesses of group decisionmaking .
Why does social loafing occur?
Describe the three sources of status.
Describe potential sources of, and ways of managing, work stress .
Describe the characteristics of a learning organization.
Define Innovation and identify the sources of innovation.
Explain the relationship between Lewin's change model and Kotter’s plan for implementing change.
Summarize Lewin's three-step change model.
Describe the sources of resistance to change.
Describe forces that act as stimulants to change.
What is the relationship between national culture and a global organization’s organizational culture?
Explain workplace spirituality and identify the characteristics of a spiritual organization.
What is a positive organizational culture and what key variables are used in creating it?
Explain how an ethical culture can be established.
How can culture be transmitted to employees? Provide examples for each.
Identify and describe the phases of organizational socialization.
List the factors that maintain an organization's culture.
Identify the functional and dysfunctional effects of organizational culture on employees.
Contrast organizational culture and job satisfaction.
Describe the seven key characteristics that capture the essence of the organization's culture.
Explain the behavioral implications of different organizational designs.
List the factors that favor different organizational structures.
Contrast mechanistic and organic structural models.
Summarize why managers want to use team structures .
Describe the characteristics of a virtual organization.
Describe a matrix organization.
Describe the characteristics of a bureaucracy.
Identify the six key elements that define an organization’s structure.
Identify the three basic third-party roles in negotiation.

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