1. Based on the research about the relationship between general manager tenure and employee turnover, what might be a beneficial strategy for companies to reduce employee turnover?

a$.$ Focus on retaining general manager with longer tenures.

b$.$ Increase company unit sales regardless of general manager tenure.

c$.$ Implement initiatives that target hourly employees specifically.

d$.$ Hire general managers with shorter tenures, regardless of company unit sales.

2.  The indirect pattern of organization is best for readers who

• must be persuaded.

• are informed.

• are eager to learn the results quickly.

• are receptive to the information.