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international business
Questions and Answers of
International business
16-4. What are the three basic pricing policies?
16-3. Why are brand names an important marketing tool for international business?
16-2. How do legal, cultural, and economic factors influence product policy?
16-1. What are the basic factors involved in deciding whether to use standardization or customization?
5. Discuss the basic kinds of distribution issues and decisions in international business.
4. Identify promotion issues and evaluate promotion decisions in international business.
3. Identify pricing issues and evaluate pricing decisions in international business.
2. Discuss the basic kinds of product policies and decisions made in international business.
P3-13. How do you think the control function should be organized and managed at Unilever? Unilever is one of the world’s largest packaged consumer goods companies, trailing only Proctor & Gamble.
P3-12. Identify the basic control issues at Unilever from all three levels. Unilever is one of the world’s largest packaged consumer goods companies, trailing only Proctor & Gamble. In 2012 the
P3-11. Do the frequent changes in organization design at Unilever seem to be, overall, relatively positive or relatively negative? Unilever is one of the world’s largest packaged consumer goods
P3-10. What seems to account for the frequent changes in organization design at Unilever? Unilever is one of the world’s largest packaged consumer goods companies, trailing only Proctor & Gamble.
P3-9. Identify the basic organization design issues at Unilever. Unilever is one of the world’s largest packaged consumer goods companies, trailing only Proctor & Gamble. In 2012 the firm has over
P3-8. From the perspective of each of the partners, are there any potential pitfalls to joining this joint venture? Globalization means different things to different people. To the CEO of a
P3-7. Why did each choose to participate in the joint venture rather than operate its own wholly owned subsidiary? Globalization means different things to different people. To the CEO of a
P3-6. Slimline is a joint venture among three companies—a local Sri Lankan firm, a British firm, and a U.S.firm. What are the benefits of this joint venture to each of these companies?
P3-5. As it turned out, Ghosn’s strategies paid off. Nissan has become one of the most dramatic turnaround success stories in years. The firm returned to profitability in 2001 and since that time
P3-4. Prime Minister Obuchi’s comments send a clear signal that Japanese politicians will resist any restructuring of Nissan’s operations that lead to significant losses of domestic jobs. How
P3-3. Given Japan’s culture, will the introduction of performance-based compensation schemes create any problems for Nissan in Japan? If so, what is the nature of these problems? Do you have any
P3-2. Suppose natural attrition fails to allow Nissan to reach its goal of reducing its workforce by 21,000 people. If this occurs, what would you advise Ghosn to do? Should he abandon the planned
P3-1. What benefits will Nissan gain if its procurement of parts is combined with Renault’s parts procurement on a global basis? Are there any costs to this change?What problems does Nissan create
17-19. Mymanagementlab only—comprehensive writing assignment for this chapter.
17-18. What are the basic similarities and differences between managing in a production environment and managing in a services environment?
17-17. How are operations management, productivity, and quality interrelated?
17-16. The global recession slowed down Tesco’s plans for expansion. Why might Tesco have been more harmed by the recession than Walmart? It’s no secret that Walmart is the largest retailer
17-15. How easy (or hard) would it be for rivals like Walmart or Carrefour to adopt Tesco’s data management techniques? It’s no secret that Walmart is the largest retailer (indeed, the
17-14. What is the basis of Tesco’s success? It’s no secret that Walmart is the largest retailer (indeed, the second-largest corporation) on the planet, with total revenues in 2012 of $469
17-13. What types of information are particularly important to an international firm?
17-12. Identify your country’s top 10 export products. This could be assessed by volume, value or their importance in terms of employment. What is their ranking in the world market?
17-11. What is your country’s GDP, and trends of manufacturing and services?
17-10. What are the basic similarities and differences between production management and service operations management?
17-9. How do each of the basic business strategies(differentiation, cost leadership, and focus) relate to operations management?
17-8. How are a firm’s strategy and operations management interrelated?
17-7. How does international operations management relate to international marketing (discussed in Chapter 16)?
17-6. Why is it important for organizations to control productivity?
17-5. What basic factors must be addressed when managing international service operations?
17-4. What basic set of factors must a firm consider when selecting a location for a production facility?
17-3. What is supply chain management? What is vertical integration?
17-2. How do production management and service operations management differ?
17-1. How does a firm’s corporate strategy affect its operations management?
5. Analyze how international firms control the information their managers need to make effective decisions.
4. Explain how firms control quality and discuss total quality management in international business.
3. Analyze the meaning of productivity and discuss how international firms work to improve it.
2. Analyze the supply chain management and vertical integration decisions facing international operations managers.
1. Describe the nature of international operations management
P4-14. Analyze Nucor’s approach from the perspective of Hofstede’s cultural analysis. Which cultural values are most compatible with Nucor’s approach?Defend your answer For decades the U.S.
P4-13. Can Nucor’s HR strategies be successful in other countries or other cultures?For decades the U.S. steel industry was dominated by large steel companies such as U.S. Steel and Bethlehem
P4-12. CEO Dan DiMicco believes that when the economy turns around, Nucor will be “first out of the box”in the steel industry. What reasons does he have for being so optimistic?For decades the
P4-11. Many firms today use temporary, part-time, or virtual workers to reduce costs and gain flexibility.Nucor has never taken this route. Should management consider it in the future? Why or why
P4-10. How does Nucor’s flat organizational structure contribute to the success of its compensation system?For decades the U.S. steel industry was dominated by large steel companies such as U.S.
P4-9. Identify the incentives—both financial and nonfinancial—that Nucor uses to motivate employees.For decades the U.S. steel industry was dominated by large steel companies such as U.S. Steel
P4-8. Instead of a system of individual performance appraisals, Nucor appraises employee performance according to division-wide quality, productivity, and profitability goals and targets. What are
P4-7. Grameen Bank has teamed with Telenor and Danone to provide telephone service and a low-priced, but nutritious yogurt. Can you think of any other goods or services that could benefit the rural
P4-6. Numerous banks and venture capitalists have established for-profit microfinance companies to provide small loans to villagers in India and in numerous African nations. Yet some critics have
P4-5. How transferable is the Grameen Bank’s business model? Would it work in your country? How important are the cultural values of Bangladeshi society to its success? The lack of a
P4-4. The IRS lawyers argued that the appeals court ruling amounted to a “blueprint for the evasion of U.S.taxes. [It] . . . creates substantial tax incentives for United States corporations to
P4-3. Because Minister Yamani created the Aramco advantage partly in response to U.S. diplomatic pressure, should Exxon and Texaco have been required to sell their allotment of Saudi crude oil to
P4-2. Had Aramco sold the crude oil to Texaco’s U.S.refineries, would Texaco have been able to avoid U.S. taxation on the Aramco advantage? Between the years 1979 and 1981 Saudi Arabia had a major
P4-1. Which unit of Texaco really “earned” the Aramco advantage? Aramco itself? Texaco’s foreign refineries?Texaco’s marketing operations? Or the parent corporation? Between the years 1979
19-23. Mymanagementlab Only—comprehensive writing assignment for this chapter. Go to mymanagementlab.com
19-22. Why is labor union membership growing in some countries and shrinking in others? Go to mymanagementlab.com
19-21. How interested are you personally in working in a different country? What would be your preferred top two or three countries? What countries would be of least interest to you? Go to
19-20. Suggest how Robert Greenberg could support Paul in an effective manner as his direct line manager. The Chicago Food and Beverage Company (CFB Co.) is an American multinational with
19-19. How well was Paul prepared for his expatriation?The Chicago Food and Beverage Company (CFB Co.) is an American multinational with subsidiaries in North America, Europe, and Asia. Paul Fierman,
19-18. How would you have organized the recruitment and selection of the right candidate?The Chicago Food and Beverage Company (CFB Co.) is an American multinational with subsidiaries in North
19-17. Which staffing philosophy do you recognize at CFB Co.? The Chicago Food and Beverage Company (CFB Co.) is an American multinational with subsidiaries in North America, Europe, and Asia. Paul
19-16. Which do you think is easier, HRM for managerial employees or HRM for nonmanagerial employees?Why?
19-15. What does the high cost of replacing an international manager suggest regarding staffing philosophy?
19-14. How easy or difficult do you think it is to handle the equity issue in international compensation?
19-13. Do you agree or disagree with the idea that some international assignments require special compensation?
19-12. If you were being assigned to a foreign position, what specific training requests would you make of your employer?
19-11. Which are easier to assess, business skills or international skills? Why?
19-10. How are the different approaches to recruiting and selecting managers for foreign assignments similar and dissimilar?
19-9. Why and how does the scope of a firm’s internationalization affect its HRM practices?
19-8. How does HRM relate to other functional areas such as marketing, finance, and operations management?
19-7. How does international HRM for nonmanagerial employees differ from that for managerial employees?
19-6. What special compensation and benefits issues arise in international HRM?
19-5. Why is performance appraisal important for international firms?
19-4. What issues are at the core of expatriation and repatriation problems?
19-3. What are the basic issues involved in recruiting and selecting managers for foreign assignments?
19-2. How does the degree of centralization or decentralization affect international staffing?
19-1. Along what dimensions does domestic HRM differ from international HRM?
7. Describe labor relations in international business.
6. Explain basic human resource issues involving nonmanagerial employees.
5. Analyze retention and turnover issues in international business.
4. Discuss how international firms conduct performance appraisals and determine compensation for their expatriate managers.
3. Explain how international businesses train and develop expatriate managers.
2. Detail how firms recruit and select managers for international assignments.
1. Describe the nature of human resource management in international business.
14-28. Mymanagementlab only—comprehensive writing assignment for this chapter Go to mymanagementlab.com
14-27. What is the role of national culture in organization design? That is, if there are commonalities within the organization designs of U.S. multinationals, to what extent is this a function of
14-26. Organization design and control are related management functions but each is also an independent set of activities.Develop a detailed explanation of their interconnectedness. Then, relate both
14-25. How do you think the control function should be organized and managed at Anglo American? Although some observers might assume that Anglo American PLC is a U.S. company, in reality the company
14-24. Identify the basic control issues at Anglo American. Although some observers might assume that Anglo American PLC is a U.S. company, in reality the company has never been American. Instead,
14-23. What criteria most logically determine whether a new organization design can be judged to be successful? Although some observers might assume that Anglo American PLC is a U.S. company, in
14-22. What basic elements of organization design were changed? What elements were probably not changed? Although some observers might assume that Anglo American PLC is a U.S. company, in reality the
14-21. Identify the basic organization design issues at Anglo American. Although some observers might assume that Anglo American PLC is a U.S. company, in reality the company has never been American.
14-20. How might the Samsung organizational design and control change over the next decade? Samsung Group was originally founded as an exporter of dry fish, vegetables and fish. In the 1960s, Samsung
14-19. What do you see as the biggest advantages and disadvantages of Samsung’s organization design? Samsung Group was originally founded as an exporter of dry fish, vegetables and fish. In the
14-18. Investigate and show the overall organizational design of Samsung. What are the likely chains of command? Samsung Group was originally founded as an exporter of dry fish, vegetables and fish.
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