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international human resource management
Questions and Answers of
International Human Resource Management
8. If selection techniques for a new or small organization did not exist, what rules would you set up if you had the authority?
7. You are on the search committee for a public information officer (this is a non–civil service, exempt position in the organization). The last incumbent, although a friend of the agency director
6. Assume that you are on the search committee for a new management intern program. It has been determined that interns will be paid between $25,000 and $30,000, will have one-year appointments, and
5. Discuss what you would do if, in an interview for a merit position, you were asked your political party affiliation. What would you do if later you were asked when you graduated from college? If
4. Who in the class has conducted interviews? What were some of the interviewee “mistakes”? Among the finalists, what was the determining factor: technical competence or interpersonal skills?
3. Has anyone in the class taken a civil service examination? What was it like?
2. What is the “best” balance of selection strategies? Should hiring for all civil service jobs be based purely on merit? Should seniority be a major factor in promotional hiring? Should
1. The paradox of freedom (see the introduction) looms over the selection function, most notably in such areas as drug, polygraph, and genetic testing. Using dialectic reasoning, stalk this paradox
13. Clip or print some job advertisements for public sector jobs from several sources, including the local newspaper. What are the variations in format and style that you notice? How might the
12. In the preceding example, if you believed that there was only one well-qualified internal candidate who happened to be the only white male in the unit, would you recruit internally or externally?
11. Rate each of the following factors, by percentage, in terms of importance in recruiting a social service case management supervisor. Current employees in the unit are predominantly white females,
10. Identify and discuss some paradoxes from your own recruitment experience.
8. Have group members describe the recruitment strategies they have personally experienced, as well as their perceptions of those sources (e.g., postings versus newspapers versus the Internet).9.
7. To what extent would you emphasize future potential over current skills in each of the following jobs: office manager, police recruit, division director, and agency director (appointive but
6. Review and compare two public sector websites devoted to employment in an agency or department.Examples of comparison items might include (a) attractiveness, navigation, organization, currency,
5. What is the typical size of the applicant pool for jobs in your organization (be it a public agency, university, or nonprofit organization)? Typically, how many applicants are minimally qualified?
4. What internships are available in the state, county, and cities in your area? Which are paid? How does one apply? Are there any fellowship programs?
3. What examples have you witnessed, if any, of shoddy or inappropriate recruitment practices? How should those practices be modified or improved?
2. How broadly should members of the hiring unit participate in the staffing process? Does the nature of the position (e.g., entry versus midlevel, administrative requiring a master’s degree) make
1. In your area, identify some of the factors affecting recruitment, excluding the recruitment process itself.That is, discuss the labor pool, pay and benefits, images of public sector organizations,
incorporate tactics for enhancing diversity?
describe some of the “dos and don’ts” of the recruitment process from an applicant’s standpoint, as well as enhance the process with effective networking skills; and
spot the strengths and weaknesses of various strategies and be able to determine effective mixes for specific staffing situations;
previous recruitment process or to restructure the position;write a customized job announcement;
pose preliminary questions such as whether to hire internally or externally and whether to duplicate the
explain the steps in the civil service staffing process;
identify the key paradoxes and challenges in recruitment from an organizational viewpoint;
18. Roman playwright and carpenter Plautus (254–184 b.c.e.) advised, “Practice what you preach.” Do you agree with this advice? Explain your answer using issues from this chapter
17. How may an employer use an applicant’s criminal record in a hiring decision? For example, a school district received an application from a man for the position of HVAC engineer. He appears well
16. Based on your experience, give an example of either the paradox of democracy or the paradox of needs using one of the issues raised in this chapter. (Both paradoxes are discussed in the book’s
15. What accommodations must employers make for disabled persons?
14. What substantial interests do public employees have in their jobs?
13. Define and explain the 80% rule.
12. For what unlawful actions can public employees be held individually responsible?
11. Explain the free speech rights of employees. Are there any limits on these rights?
10. An abuse investigator at the state agency responsible for child protection tells you that she is going to write a letter to the governor and newspaper telling them that the heavy caseloads of
9. A classified civil servant who works as a computer technician for the city was arrested in a sting operation. While off duty, he solicited sex from an undercover male officer in a public restroom.
8. An employee requests a leave of absence to attend an event at church. He is important to the success of an effort that you are undertaking as a manager, and the employee’s leave is likely to
7. A coworker informs you, in confidence, that she feels attracted to another coworker in your office.What legal or policy advice would you give her? If she supervises the person she is attracted to,
6. Design a work group seminar to inform employees about their rights and limits when using social networks, e-mail, texting, and the Internet while at work. What paradoxes exist and how can they be
5. Consider the steps of the hiring process. How can a manager prove that he or she did not discriminate in hiring based on a forbidden criterion but had a legitimate business reason for the
4. A person with a mobility disability applies for a job in your office. Which interview questions can be asked about this disability without violating ADA provisions? Which questions should not be
3. Many education reformers claim that teacher tenure (in particular the right to be dismissed only “for cause”) is an impediment to improvement of primary and secondary schools. Use the test of
2. Increasingly, people conduct work at home and take care of personal tasks at work. Which privacy rights and responsibilities, if any, does this trend raise, and how might managers deal with them?
1. Some departments in universities believe that their faculty should mirror the demographic composition of the student body and that faculty recruitment should use “diversity” policies to pursue
15. Examine an agency’s website or interview a knowledgeable manager to discover how many of the moral management techniques discussed in the chapter seem to be operational. Also report on how easy
14. Compare the U.S. federal merit principles with those of a state government. (For example, the explanation of the merit principles for the state of California are found at
13. Interview a public manager and ask him or her to describe the most difficult human resource issues he or she has had to deal with. What areas of human resource management did the issues fall
12. Identify several of the recent public sector pension reform initiatives in U.S. states and local governments. Which of the tides of reform are in operation? Look at the federal Chief Human
11. Identify several human resource management department websites. Compare what the departments seem to include and how they are organized.
10. Identify the reasons group members are interested in being a part of the public service. Compare your reasons with those listed in Exhibit 1.2
9. Which ethics management strategies do you think are most effective? Why?
8. What are the human resource management consequences of different levels of value consciousness?
7. Discuss the lessons from each of the four historical tides of reform and how they can influence human resource management decisions.
6. Employing the “25 in 10“ technique (Exhibit 0.2), brainstorm the types of ethical dilemmas related to human resource management that you think line and staff managers are likely to encounter
5. Identify the tides of reform. What are the implications of these four philosophies for human resource management? Evaluate the tides. Which do you consider to be the most valuable philosophy for
4. Using Leonardo da Vinci’s parachute (Exhibit 0.2) as inspiration, answer these questions: Which current trends in the government environment are likely to continue in the future? Why? How will
3. What are some fundamental differences between the public and private sectors that influence how human resources are managed in these sectors?
2. Identify and discuss some paradoxes and contradictions in the public service heritage. Why are they significant? To what extent do they reflect the two underlying paradoxes discussed in this
1. Do you think Maria Hernandez is an example of a good human resource director? Why? What advice would you give her? Explain.
show how values influence managers in addressing human resource issues; and describe ethical judgments required in human resource management and use guiding questions to make such decisions.
identify the paradoxes and contradictions in public service history;recognize how legacies from the past affect human resource management in the present;assess the contributions of recent reforms to
distinguish the various tides of reform that are part of the public service heritage;
understand the changing structure, environment, key principles, and operating characteristics of public human resource management;
=+What kinds of problems need to be overcome?
=+4 Why is designing and implementing a global human resource information system so difficult?
=+employees encounter and design a crisis management program to deal with them.
=+3 Describe the kinds of health, safety, and security problems that international
=+2 Why have family-friendly and work-life balance programs become so important?
=+1 What makes managing employee health and safety programs around the world so difficult?
=+j Describe the problems associated with implementing an effective global HR information system.
=+j Explain IHRM’s role in global HR research.
=+j Describe the various support services delivered by IHR.
=+j Describe an effective crisis management program.
=+j Describe IHRM’s role in managing a global health, well-being, safety, and security program.
=+3 If you were the local HR manager, how would you counsel Richard (or Mr.Somsak)?
=+2 Are there – or can there ever be – universal approaches to performance appraisal?
=+1 If you were Richard Evans, how would you proceed? Explain your approach.
=+Germans and the Indonesians? In negotiations? In day-to-day operations?
=+2 What cultural problems do you foresee in the relationships between the
=+ Which of these policies and practices are likely to be areas of concern in the successful merger of these two firms?
=+ What should take precedence? Why? What other HR programs and policies should have been considered?
=+what kinds of policies and practices should be developed?
=+ Of the HR issues mentioned in the case,
=+1 What role should HR play in the development of this IJV? In the negotiations?BAW HR? JEA HR? JBAW HR?
=+ what would you do? If you were Jennifer, what would you do? If you were Kline & Associates, what would you do?
=+pandemic (that began in 2020)? What personal, organizational, and country issues would confront the Baileys and Kline & Associates? If you were Fred Bailey,
=+5 What if this situation was taking place in the middle of the global COVID-19
=+4 What should Fred Bailey do now? What are his options and what are the pros and cons of his various options?
=+3 What are the root causes of the problems that Fred Bailey experienced?
=+2 What does the situation say about the firm’s human resource department?
=+1 Who has responsibility for this situation? What is the nature of various stakeholders’ responsibilities? Headquarters HR? Japan HR? Fred Bailey? Jennifer Bailey?Dave Steiner, the company
=+5 Does this case provide an example of the future for IHRM?
=+4 How did it affect HR?
=+3 How does shifting from a multidomestic to a transnational model affect an organization’s culture?
=+2 Why did OBI create “Centers of Excellence”?
=+1 How did OBI capitalize on the strengths of its multidomestic strategy when shifting its structure to a transnational organization?
=+professionalism and competency in handling global HR issues?
=+4 What actions would you suggest to HR managers in order to increase their
=+3 In what ways can an MNE improve or change its approach to IHRM?
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