Helga Godel, a German citizen, placed an order for certain software items from Pascal Enterprises, a French

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Helga Godel, a German citizen, placed an order for certain software items from Pascal Enterprises, a French firm. On the same day, she ordered a silverware set from Silverwings Ltd., an Austrian company. When Godel received the package from Pascal, she u n wrapped the software and a t tempted to download the program into her computer. When she accessed the program, however, she found that though the program worked well, it was not what she had expected. Later that day, she received the silverware set. Again she was dissatisfied, this time with the quality of the product. As a European e-consumer, what rights does Godel have under the EU Directive on the Protection of Consumers in Respect of Distance Contracts? Explain.

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Business Law With UCC Applications

ISBN: 9780073524955

13th Edition

Authors: Gordon Brown, Paul Sukys

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